Heartbeet Privacy Policy

Last updated: February 16, 2025

This Privacy Policy describes how Edgy Software Limited (“we”, “our”, or “us”) collects, uses, and protects your information when you use the Heartbeet mobile application (“Heartbeet”, “App”, or “Service”).

Information We Collect

Information You Provide

  • Phone Number: Used for account authentication and verification via WhatsApp
  • Emergency Contact Information: Names and phone numbers of your designated emergency contacts
  • User Profile Data: Any optional information you choose to add to your profile
  • Plant and Wellness Data: Information about your plants and wellness activities

Automatically Collected Information

  • Device Information: Device type, operating system version, and unique device identifiers
  • Usage Data: How you interact with the app, including features used and time spent
  • Error Logs: Technical information if the app experiences issues

How We Use Your Information

We use your information to:

  • Authenticate your account and verify your identity
  • Contact your emergency contacts when you activate the emergency feature
  • Provide plant care and wellness tracking features
  • Improve the app’s functionality and user experience
  • Send important service-related notifications

Data Storage and Security

Your data is stored securely on our servers with industry-standard encryption. We implement appropriate technical and organizational measures to protect your personal information.

Third-Party Services

We use the following third-party services:

  • WhatsApp: For authentication and notifications
  • Cloud Storage Providers: For secure data storage
  • Analytics Tools: To improve app performance and user experience

Your Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Export your data
  • Opt-out of non-essential communications

To exercise these rights, contact us at edmond@edgysoftware.com

Data Retention

We retain your data for as long as your account is active. Upon account deletion, we will delete or anonymize your data within 30 days, except where we are legally required to retain it.

Children’s Privacy

Heartbeet is not intended for use by children under 13. We do not knowingly collect information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes through the app or via email.

Region-Specific Rights

European Users (GDPR)

If you are in the European Economic Area (EEA), you have additional rights under GDPR, including:

  • Right to object to processing
  • Right to data portability
  • Right to lodge a complaint with a supervisory authority

California Users (CCPA)

California residents have additional rights under CCPA, including:

  • Right to know what personal information is collected
  • Right to know whether personal information is sold or disclosed
  • Right to opt-out of the sale of personal information
  • Right to request deletion of personal information